6. PAYMENT POLICY
Last updated: 22 August 2026
At Serrelle London, we want checkout to be simple, clear and secure.
Accepted Payment Methods
We accept secure payment methods displayed at checkout, including:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
The exact options available to you will be displayed during checkout.
Secure Checkout
Your payment information is handled through secure payment providers.
Serrelle London does not store your full card details.
Payment Authorisation
By placing an order, you confirm that you are authorised to use your chosen payment method.
If payment is declined or cannot be authorised, your order may not be processed.
Currency
All prices on our UK store are displayed in British pounds (£ GBP).
Any additional bank, card provider or currency conversion fees charged independently by your provider are the customer's responsibility.
Payment Issues
If you're experiencing a payment issue, please check that your payment information is correct.
You may also need to contact your bank or payment provider.
If you still need help, please contact us: